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Branded Digital Customer Experiences:
App, Web & Engagement Channels

Imagine a convenient and flexible multi-channel solution that powers native mobile apps, web, engagement and social channels. Offering in-store, order ahead and delivery combined with a custom loyalty program that allows for targeted, personalized offers and customer experiences second-to-none. That's the Smooth Commerce solution.

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Multi-Channel Customer Engagement

Give customers the option to engage in the digital format of their choice

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Address new and loyal customers where and when they want to be engaged

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Seamless, coordinated and integrated experiences across all channels

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Engage through app, web, social, email, SMS and push notifications

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Secure & Frictionless Customer Onboarding

Best-in-class customer engagement practices

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Remove the friction of onboarding with guest login and seamless registration options

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Collect actionable information to deliver unique experiences while respecting privacy

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Stay compliant with our industry leading security, PCI and privacy architecture

mobile app onboarding

Personalized, Rich Digital Experiences

Compelling solutions for native mobile and web experiences

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Advanced, personalized, contextual and interactive features

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Engagements based on customer location, interests and behaviour

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Track, measure and engage your customers

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Mobile & Digital Payments

Safe, secure and feature-rich mobile and digital payment functionality

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Allow customers choice in how they pay and collect rewards in app, web and in-store

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Supports all major payment networks, digital wallets and gift card providers

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Provide customers with payment security, receipt and notification options

mobile app payment methods

Location Awareness & In-Store Features

Provide your customers with accurate information and flexibility across all locations

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Intuitive and interactive location maps and content based on geolocation functionality

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Maximize customer interactions with push notifications that drive action

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Accept scan for loyalty and scan to pay options for in-store purchases

mobile app parent child locations

Loyalty, Offers & Promotions

Build brand loyalty and drive traffic by improving satisfaction through promotions, incentives and rewards

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Comprehensive loyalty, rewards and incentives engine to power your key strategies

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Target customer segments with personalized offers and rewards that drive sales

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Update offers and promote in real-time based on program performance

mobile app loyalty screen

Menu & Product Catalogue

Stylish and robust menu navigation to entice customers

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Showcase visually appealing and highly flexible menu and product options

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Menu functionality that intelligently provides location-based product availability

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Intuitive “add to cart” upsell options that result in conversion

mobile app order ahead menu

Order Ahead & Delivery

Exceed customer expectations with the convenience of order ahead and delivery

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Save your customers’ time with order ahead for in-store pick up or home delivery

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Provide customer visibility on order progress, tipping options and feedback

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Fulfill orders through your drivers or our cost-effective delivery partners

mobile app order ahead status screen

Strategic & Intelligent Upselling

Maximize your sales through strategic upselling

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Set strategic product upsells to promote new and high-margin items

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Increase ROI by using purchase patterns for relevant product pairings

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AI and predictive data driven upsell functionality, both in cart and at checkout

mobile app cart upsell

Surprise & Delight Your Customer

Establish a point of difference from your competitors through unique customer engagements

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Birthday rewards, win-back offers and special promotions to increase customer satisfaction

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Leverage program transaction data to power contests and sweepstakes

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Increase customer participation through loyalty progress and achievements

mobile app customer engagement screen

Build Brand Loyalty Through Referrals & Ratings

Enhance satisfaction and build your brand loyalty with new and existing customers

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Give your customers the ability to provide actionable feedback

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Grow your customer base through referrals and other incentives

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Convert positive experiences into product and app ratings

mobile app referral code screen
Explore More
Engagement & Program Management Portal
Engagement & Program Management Portalarrow right

Power your business through targeted marketing, segmentation and personalization, financial reporting and so much more.

Order Management Tablet
Order Management Tabletarrow right

Manage engagement and operations at store-level with enhanced features, such as order and transaction control, and payment capabilities.

Integrated Partners
Integrated Partnersarrow right

Enhance your business with our integrated partnerships, providing you access to industry leaders with diverse offerings.