The customer activation platform driving merchant success.

A highly impactful solution for merchants to increase their market share.

Deliver truly delightful customer experiences.

Our custom-branded mobile apps provide users with robust functionality to discover your business, order and pay, earn and redeem loyalty rewards, and receive personalized offers and promotions.

Engage with your customers in the most robust and relevant way.

Our enterprise class customer activation platform keeps your finger on the pulse of the evolving consumer, delivering valuable data analytics on which to base your customer outreach initiatives and the tools to foster a vibrant community of users interacting with your brand in a meaningful way.

A seamless integration of features you need.

Our platform has been built with versatility and flexibility in mind. The solution integrates seamlessly with many leading payment technologies to deliver the most robust and user-friendly experience in the marketplace.

Feature List

Personalized promotions and offers
Customers can receive personalized and valuable promotions and offers.

Order ahead
We offer a robust and fully customizable order ahead suite for partners wishing to allow customers to place orders in advance of an in-store visit.

Payment methods
Customers can add multiple payment options such as credit cards, Visa Debit, PayPal or physical and e-gift cards.

Tipping
You can enable a simple, one-tap, tipping option for in-store and order ahead orders.

Scan-to-pay
Your app can have mobile payment functionality, providing a fast and secure payment in-store.

In-app commerce
We offer in-app commerce through integrations with various e-commerce platforms.

Customer registration
The customer registration process is seamless and optimized for maximum signup conversion, featuring PayPal, “Register with Visa Checkout” etc.

Loyalty
Customers can track their loyalty progress in app and automatically redeem at purchase.

Location listing
Location listings can provide the customer with one-tap access to an ordering or payment screen.

Loyalty program design
We help you build a differentiated customer experience for increased loyalty and customer advocacy.

Personalized promotions and messaging
Execute highly personalized, multi channel marketing campaigns through customer segmentation, geo-fencing and other customized rules to provide an optimal user experience.

Dashboards
Create custom dashboards for viewing insights relevant to various stakeholders. Manage offers, marketing campaigns, and even your branded app content via the merchant portal.

Real time updates
Update your order ahead menu, pricing, offers and more, all from your merchant portal.

Beacons and deep linking
Keep your app top of mind through the integration of beacons and notifications, combined with deep links straight into your app.

Geo-location promotions
Target customers with personalized offers based on geo-location.

Program success team
Our committed, experienced, and professional program success team will ensure and train you to have full control over your program. Your customers will always have access to responsive team of professionals to ensure the success of your program.

Promotions management
Seamlessly manage up to the minute product & location based promotions. Guide customers to the most relevant offers with search and mapping capabilities.

Social network sharing
Increase your awareness by allowing users to share and refer their friends to download the app, and drive the rate of adoption.

Data analytics
Gain valuable customer insights through our real-time data collection. Bring customer data to life through graphs, charts and reports. Leverage the insights to make better informed business decisions.

POS integration
We've completed integrations with several POS partners including NCR Aloha, TouchBistro and others. We are continually expanding our list of POS partners.

Payment providers
Our platform was designed from the ground up to be able to be integrated with any major payment provider partner.

E-Commerce integration
In addition to in-store sales, merchants can offer products to be purchased within your app for home delivery. Our platform offers in-app digital commerce through integrations with ecommerce platforms such as Shopify.

Gift card processing
For merchants with existing physical or e-gift card solutions in place, we provide the ability to allow users to add existing gift cards as a method of payment.

Working with Smooth Commerce allowed us to introduce the Balzac’s mobile app to the market quickly and cost-effectively. And Smooth Commerce has remained an engaged partner, responding to feedback and updating app features to ensure our customers continue to benefit from the latest innovations in mobile payment and loyalty programs.”

Steve Janzen
Director of Operations
Balzac’s Coffee Roasters
smooth-commerce
balzac-logo

“Working with Smooth Commerce allowed us to introduce the Balzac’s mobile app to the market quickly and cost-effectively. And Smooth Commerce has remained an engaged partner, responding to feedback and updating app features to ensure our customers continue to benefit from the latest innovations in mobile payment and loyalty programs.”

Steve Janzen
Director of Operations

Working with Smooth Commerce allowed us to introduce the Balzac’s mobile app to the market quickly and cost-effectively. And Smooth Commerce has remained an engaged partner, responding to feedback and updating app features to ensure our customers continue to benefit from the latest innovations in mobile payment and loyalty programs.”

Steve Janzen
Director of Operations, Balzac’s Coffee Roasters

smooth-commerce
balzac-logo

“Working with Smooth Commerce allowed us to introduce the Balzac’s mobile app to the market quickly and cost-effectively. And Smooth Commerce has remained an engaged partner, responding to feedback and updating app features to ensure our customers continue to benefit from the latest innovations in mobile payment and loyalty programs.”

Steve Janzen
Director of Operations

Find out how we can create customer-focused experiences for you.

Find out how we can create customer-focused experiences for you.