Our goal is to drive value for our merchant customers by helping them stay current in the rapidly evolving digital landscape. We make digital and in-store purchases a convenient and enriching experience for consumers while delivering valuable data analytics and revenue growth for merchants.

We want to be learning more about our users and their problems, and building richer interactions.. At Smooth Commerce, our people are empowered and encouraged to take ownership of what they’re passionate about. This way, everyone makes an impact, with an opportunity to experiment, learn, and contribute.

In your role, you will execute a design vision for both our mobile app and web properties. The role involves interfacing with both our technical and sales teams to craft thoughtful, well researched, beautiful and highly-intuitive user and partner-facing interfaces, from concept to implementation.

Responsibilities

  • Establish design guidelines across all properties
  • Execute competitive research and customer development for creation of new features and modifications to existing features, we are especially keen to get better at user research and interaction design
  • Develop wireframes and interactive prototypes
  • Conduct user testing and customer interviews to assess usability and overall customer experience
  • Work with technical team to create customer journey maps, storyboards and user stories for new and existing features

Skills and Requirements

  • Proven knowledge of mobile usability trends
  • Experience in conducting customer interviews and UX testing
  • Strong visual design portfolio
  • Extensive experience with Adobe Photoshop
  • Knowledge of prototyping tools (Sketch, Invision, Axure)
  • Business sense is a big bonus in this role
  • Oh, and you can’t be a mean person. Nice people only!

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